These terms will apply to any contract between us for the sale of product to you the buyer. Please read these conditions carefully and make sure that you understand them before ordering any products from our site.  By accessing our website or placing an order, you agree to be bound by these Terms.

Use of the Website

You agree to use our website for lawful purposes only. You must not misuse the website or attempt to access it in an unauthorized manner.

Product Information

We strive to ensure that all product descriptions, images, and prices are accurate. However, we do not guarantee that all information is error-free. We reserve the right to correct any errors or omissions.

Ordering and Payment

Orders can be placed through our website 24/7.
All prices are listed in GBP and include VAT as specified.
We accept Visa, MasterCard, PayPal, Apple Pay.
Full payment is required at the time of purchase.

Shipping and Delivery

We ship to United Kingdom only. 
Shipping costs and estimated delivery times are provided at checkout.

We are not responsible for delays caused by carriers.

Returns and Refunds

If you are not satisfied with your purchase, you may request a return within 7 days of delivery.
Products must be unopened and in their original packaging.
To initiate a return, contact us at wormatcha.ne@gmail.com
Refunds will be issued to the original payment method once the return is received and inspected.

Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Wor Matcha LTD and protected by copyright and trademark laws.

Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Privacy Policy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the website after changes constitutes acceptance of the new Terms.

Contact Us

If you have any questions or concerns, please contact us at:
wormatcha.ne@gmail.com

Privacy Policy 

At Wor Matcha, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected thereto.

Information We Collect

We may collect the following types of information:
- Personal Information: Name, email address, shipping address, billing information, and phone number when you make a purchase or sign up for our newsletter.
- Non-Personal Information: Browser type, IP address, device information, and browsing behavior through cookies and analytics tools.

How We Use Your Information

We use the information we collect to:
- Process and fulfill orders
- Send newsletters and promotional materials
- Improve our website and customer experience
- Respond to customer service requests
- Comply with legal obligations

Sharing Your Information

We do not sell or rent your personal information. We may share your data with:
- Service Providers: Payment processors, shipping companies.
- Legal Authorities: If required by law or to protect our rights.

Cookies and Tracking Technologies

We use cookies and similar technologies to:
- Understand how you use our site
- Remember your preferences
- Improve site performance

You can control cookie settings through your browser.

Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the Internet is 100% secure.

Your Rights

Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications

To exercise these rights, contact us at wormatcha.ne@gmail.com.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

wormatcha.ne@gmail.com